Welcome to dRAINS kLEEN Plumbing Services.
Stars – Based on 200+ Reviews
Your Local Experts Plumbing emergencies rarely give warning, and when they occur, fast and informed action is critical. dRAINS kLEEN provides access to an experienced emergency plumber service focused on urgent drainage and plumbing issues where delays can increase damage or disruption. Our role is to stabilise the situation, investigate the cause and apply the correct solution, not a temporary fix.
If we can’t do it, no-one can An emergency is any plumbing or drainage issue that cannot wait until standard business hours without increasing damage, health risks or operational disruption, such as:
Our emergency plumbers are equipped to assess these situations quickly, with a strong focus on identifying underlying drainage faults rather than surface symptoms alone.
Unlike general call-out services, dRAINS kLEEN approaches emergency work with a strong focus on drainage diagnostics. Many urgent plumbing failures are caused by underlying drain defects, not surface issues. Using CCTV inspections, high-pressure drain cleaning and specialist repair techniques, we identify the source of the problem before work begins, helping to reduce repeat plumbing and sewer failures and guide the most appropriate repair approach.
If we can’t do it, no-one can If you require an emergency plumber in Brisbane, our team services Brisbane and Brisbane Northside with the same structured and methodical approach used across all emergency jobs. We prioritise clear communication, controlled site management and solutions that address both the immediate issue and its cause. Our emergency plumbers in Brisbane are experienced in residential, commercial and complex drainage environments.
Your Local Experts We also provide access to an emergency plumber on the Sunshine Coast, supporting homeowners and businesses across the region. Drainage issues in coastal areas often involve stormwater systems, ageing pipework or ground movement, which require careful investigation before repairs are carried out. Our emergency plumbers on the Sunshine Coast have experience working within these conditions and apply a measured approach to reduce unnecessary disruption where possible.
If we can’t do it, no-one can When you contact dRAINS kLEEN for emergency assistance, you speak with someone who understands drainage and plumbing emergencies and can provide clear guidance while help is arranged, such as:
Where possible, we explain the likely cause and next steps so you remain informed throughout the process.
Your Local Experts If you already have a trusted local plumber, our emergency service can support urgent drainage investigations or complex failures that require specialist equipment or after-hours response. Our role is to support continuity of service and ensure the problem is resolved correctly, with clear reporting that can be shared if ongoing work is required.
Emergency plumbing requires calm decision-making supported by experience, specialist drainage equipment and accurate diagnosis. dRAINS kLEEN focuses on accurate diagnosis, safe work practices and long-term outcomes, even in high-pressure situations. If you are dealing with a serious plumbing or drainage issue, our team of emergency plumbers are ready to assist — call us on (07) 5300 2652 for a professional assessment.
Got a question for dRAINS KLEEN? Emergency plumbers generally cost more than standard services because they operate outside normal hours and respond to urgent situations. Pricing depends on the type of issue, the time of the call and whether specialist diagnostics or repairs are required. Emergency work is typically focused on stabilising the problem and preventing further damage.
You should call an emergency plumber when a plumbing or drainage issue cannot wait without causing damage, health risks or loss of essential services. Common examples include sewage backups, burst pipes, internal flooding or severe blockages that stop toilets or drains from functioning properly.
You need an emergency plumber when delaying repairs is likely to make the situation worse or more costly to fix. This includes overflowing drains, stormwater failures, uncontrolled leaks or plumbing issues that cannot be safely isolated until business hours.
We are NOT your average plumber, dRAINS kLEEN are a cut above the rest
We use state-of-the-art equipment and advanced diagnostics to deal with all your plumbing problems. — from blocked drain cleaning to emergency repairs.
dRAINS kLEEN staff are not only knowledgable, they are friendly too! — we deliver expert advice and reliable service with a smile.
We offer plumbing services others can’t — from CCTV drainage inspections to pipe relining, vacuum excavation and robotic pipe cutting — all tailored to your needs.
As experts in the field, we deliver long-lasting results. If you’ve got a problem, we’ve got a solution.
With family values at our core, dRAINS kLEEN is built on trust, reliability and personal service.
We keep our services affordable with no call-out fees. Enjoy quality blocked drain cleaning and more without the extra cost.
We invest in the latest technology and methods to ensure efficient, cost-effective drainage solutions for homes and businesses.
Our plumbers along the Sunshine Coast also proudly serve Brisbane and surrounding areas.
Testimonials EXCELLENTTrustindex verifies that the original source of the review is Google. Thanks for such prompt service yet again!! We have been using the crew at Drains Kleen for over 5 years now. Whether its an issue at home, at our business or our rugby club, Kirsty always gets things organised for us and the crew - particularly Benny, are experts and great to work with. Fantastic supporters of sport in the community!Posted on GoogleTrustindex verifies that the original source of the review is Google. Caitlyn-Jade was very helpful in organising the job for me and had great communication. Was able to squeeze me in and am very thankful for that. Thanks for your help much appreciated :)Posted on GoogleTrustindex verifies that the original source of the review is Google. Big shoutout to Caitlyn-Jade from Drains Kleen — she was professional, on time, and easy to deal with. Knew exactly what she was doing, explained things clearly, and got the job done without any fuss. Fantastic service. CaitlynJade and the Drains Kleen team are someone you can trust to sort things out, show up and have the job done. Highly recommend.Posted on GoogleTrustindex verifies that the original source of the review is Google. Drains Kleen have saved me from being in the poo (literally) more than once. What a great business. And Kirsty is just so easy to deal with...she just managed the whole process very calmly and professionally....what a rockstar. Everything just works with these guys (and gals)....highly recommend them to anyonePosted on GoogleTrustindex verifies that the original source of the review is Google. We've had some significant plumbing issues at our previous residence (and having happened to notice a Drains Kleen van at a prior Storm NRL game carpark), we called them. Over a number of pieces of work, our issues were all addressed perfectly and promptly. Thanks to Kirsty, Liam and Ben (whom we regard as friends), we've always been more than happy with the experience of our dealings with the team at Drains Kleen, and have used them when needed to this day.Posted on GoogleTrustindex verifies that the original source of the review is Google. Great team!! I have always had great communication with Kirsty, lovely to deal with.Posted on GoogleTrustindex verifies that the original source of the review is Google. Liam and Lockie, Best customer service ever, the booking was easy and informative, the team came within the hour and carried out a very profesional job. Highly recomend this company for unblocking the nasty stuff from your toilets, thanks guysPosted on GoogleTrustindex verifies that the original source of the review is Google. Hi All Thank you to CJ for her help in making this happen as soon as possible. The workers turn up on site on time and they have met all our needs for this job.Posted on GoogleTrustindex verifies that the original source of the review is Google. I just want to give a shout-out to CJ and Nat for their excellent service. They’re quick to respond, always keep me in the loop, and are a pleasure to deal withPosted on GoogleTrustindex verifies that the original source of the review is Google. We have been working with Drains Kleen for a few years now, working with Caitlyn in the office and Nathan on site makes every job easy. Drains Kleen are a very professional and productive. We highly recommend them.
Mitchell McLaren joined dRAINS kLEEN in January 2025 and quickly became a valued team member. Always positive and willing to help, he brings skill and dedication to CCTV surveys, water testing, and drain relining.
Passionate and disciplined, Mitchell approaches every task with care and ensures high-quality outcomes for clients. His positive attitude and dedication make him a trusted member of the civil team.
Kirsty Saunders joined dRAINS kLEEN in July 2019, bringing over 11 years of industry experience. Her ability to pre-diagnose plumbing issues over the phone often impresses clients and highlights her deep knowledge of the trade.
Kirsty manages daily operations, coordinates plumbers, and ensures the team has everything needed to work efficiently. Highly organised and approachable, she balances kindness with a no-nonsense approach, making her a valued part of the team. Her professionalism and strong work ethic make her an asset to both the team and our clients.
CJ Howard joined dRAINS kLEEN in November 2024, bringing experience from the fast-paced electrical industry. She quickly adapted to coordinating the Civil team, applying her transferable skills with efficiency and precision.
Polite and quietly confident, CJ manages job estimating, scheduling, and field support for the Civil team. She has become an integral part of the business, earning respect for her reliability and dedication. Her dedication and capability ensure the Civil team operates with efficiency and success.
Jayden Jedyn joined dRAINS kLEEN in July 2025 and has proven himself as a reliable and capable team member. An adept high-pressure jetting operator, he also assists with CCTV inspections and pipe testing.
Known for his strong work ethic, Jayden combines focus with a “get it done” attitude, making him a dependable asset to the team and clients alike. His reliability and work ethic make him a valued member of the civil team.
Barry Vellacott joined dRAINS kLEEN in May 2018 with experience in CCTV surveys. He delivers detailed inspections across new and existing civil estates and stormwater infrastructure.
Recognised for his methodical approach and approachable nature, Barry ensures accuracy, reliability, and high-quality outcomes for all clients. His expertise and reliability make him a respected and trusted member of the civil services team.
Shane Walters joined dRAINS kLEEN in September 2025, bringing with him a strong background in vacuum excavation. His transition into the team was seamless, immediately putting his skills and industry expertise to work as our Chief Vac Operator. With a deep understanding of precision excavation and safety-focused operations, Shane plays a critical role in delivering efficient, high-quality outcomes for our clients.
Shane is known for his consistently positive attitude and approachable nature. He starts and finishes every day with a smile, bringing energy and enthusiasm to even the most demanding projects. His “can-do” mindset and solution-focused approach mean that no challenge is ever too big and nothing is ever a drama.
From day one, Shane’s upbeat demeanour and strong work ethic made him a valued member of the team. His reliability, professionalism, and commitment to customer satisfaction are a big part of why clients continue to book our services again and again.
Nathan Morrison joined dRAINS kLEEN in May 2018 and is known for his cheerful nature and “can-do” attitude. An innovative problem-solver, he delivers accurate and reliable CCTV surveys and high-pressure drain cleaning.
Affectionately called the “CCTV God” by the team, Nathan combines expertise with creativity to provide outstanding results across civil projects. His expertise and innovative approach make him an invaluable asset to dRAINS kLEEN.
Lachlan Gilbert joined dRAINS kLEEN in September 2023 with no prior plumbing experience but quickly developed strong technical skills. He is steadily progressing toward full qualification and consistently shows dedication and reliability.
Quiet and polite, Lachie tackles every task with focus and determination, making him a promising future plumber at dRAINS kLEEN. He represents the next generation of plumbing expertise at dRAINS kLEEN.
Nick Cooper joined dRAINS kLEEN as an apprentice in August 2024 and quickly demonstrated skill and determination. Now a qualified plumber, he approaches every task with focus, precision, and a commitment to getting it right the first time.
Nick’s professionalism and technical ability make him a trusted choice for clients and colleagues alike. His attention to detail ensures every project is completed to the highest standard.
Growing up around the family business, Xanda Bourne knew from a young age he wanted to become a plumber. He began his school-based apprenticeship in 2024, bringing enthusiasm and a strong willingness to learn.
Hardworking and team-oriented, Xanda balances a positive attitude with commitment to quality work, representing both the next generation of the family business and the future of dRAINS kLEEN. He represents the future of the family business and the next generation of plumbers at dRAINS kLEEN.
Brayden Wilson began his plumbing career in Sydney before joining dRAINS kLEEN in January 2022. A skilled maintenance plumber, he has experience across drain installations and complex relining projects. Known for his precision and adaptability, Brayden consistently delivers reliable results.
Friendly and approachable, he enjoys a good laugh, but on the job is focused, efficient, and committed to quality work. His precision and adaptability make him a trusted tradesman within the team.
Josh Brand joined dRAINS kLEEN as an apprentice in October 2018 after starting his career with a Sydney plumbing company. He has developed into a highly skilled and knowledgeable plumber, respected for both his technical ability and approachable nature.
Josh enjoys diagnosing and maintaining plumbing systems, particularly pipe restoration, and consistently delivers excellent results. His positive attitude and commitment to quality make him a valued team member. He is valued for both his technical skill and his client-focused approach.
Liam Bringolf joined dRAINS kLEEN in February 2018 from a major Sydney plumbing company. A natural leader, he combines technical expertise with a drive to deliver exceptional customer service.
Passionate about pipe restoration, Liam has overseen a wide range of projects, from re-running drainage to large-scale relining works. Promoted to Assistant Manager, he continues to guide projects and support the team. His leadership and expertise make him a trusted and respected member of dRAINS kLEEN.
Kari Bourne, a founding member of dRAINS kLEEN, has been integral to the business since 2011. She manages day-to-day operations, HR, accounts, payroll, marketing, business development, and provides support to the team.
Working alongside Darren, Kari has helped grow the company from a small home-based operation into a thriving team of 17 plumbers and civil operators. Her versatility, leadership, and dedication remain central to the company’s continued success. Her professionalism and leadership make her an invaluable asset to the business and the team.
Darren Bourne, a plumber by trade, founded dRAINS kLEEN in 2011 with a focus on blocked drains. Under his leadership, the business has expanded to offer one of the most diverse ranges of plumbing and civil pipe services in the region.
While no longer on the tools day-to-day, Darren remains actively involved—overseeing strategic decisions, visiting sites, and maintaining strong client and supplier relationships. His vision and hands-on leadership continue to drive the growth and success of dRAINS kLEEN. He continues to play an important role in the success and growth of dRAINS kLEEN.
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